I'm not impressed with the customer service here. Horrible place to shop. I would never recommend this place to anyone.
I've had very terrible customer service here over the years and have stopped shopping here some time ago. Recently the owners have made some changes and I am very disappointed that they have painted over the lovely mural that was in the wall facing KFC. It's been lost forever under a layer plain white paint.
PAUL KANDOLA is a scam artist!! We shopped at the Penticton Rooms to Go before he shut it down. He owns this location as well which is why I am posting here.My wife and I spent nearly $3000 on a new bedroom set and after they changed delivery dates twice, on the day they finally showed up, they were supposed to be there at 11am and didn't show up until 4pm! My wife was off the entire day of work because of this. Upon delivery one of the dressers was damaged and can't be fixed. This was August 23rd. We were promised a new dresser on September 7th at 2pm. Of course they never showed up and now PAUL KANDOLA will not take any calls or return messages. I have his cell phone but his voice mail is full. He will not return text messages either. The location here in Penticton is now empty.Paul also owns the Kondola's Furniture in Williams Lake so I have tried calling there. I was just hung up on by the manager saying he couldn't help me.When we bought we were told the store was moving to Vernon but there is nothing opened there either.I know we are not the only ones who were screwed by this guy.
I bought a tv and a chair from this store, bought extended warranty and was promised the world, after the tv broke 3 months later the store would not work to resolve the issue , the extended warranty was a scam and go broke jerk
Manager is a jerk,doesnt care about you or the community. Don't waste your hard earned money here.
Kondolas Furniture & Appliances Ltd is a Canadian Furniture Store based in Williams Lake, British Columbia. Kondolas Furniture & Appliances Ltd is located at 296 Oliver St, Williams Lake, BC V2G 1M1, Canada.
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